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[Megathread] Inability to Transfer Servers

Kay

I don’t speak Polish, so I hope this answers your question. If it doesn’t, let me know. As mentioned before, we will provide another transfer token after the housing persistence issue is fixed and we are able to complete the merges we had originally hoped would be done in December.

I anticipate that the housing persistence issue will be remedied soon, aiming for before February update, but it all depends on how well the changes do in testing/validation.



[Megathread] Inability to Transfer Servers

Kay

Everyone who was stuck due to a ghost contract should now be able to use their transfer token.

If you have a token and still are blocked, let me know.



[Downtime] January 26th, 2022

Luxendra

We are all done with this downtime! See you in Aeternum!



Downtime during primetime

Luxendra

The difficulty with a global game is that there is never really a point that is perfect for a downtime. The issue that we are addressing affects every player within New World and is one that the team has deemed of being the utmost importance. We understand the frustration of losing a night of playing your favorite game. As this thread is not going to have constructive value, I am closing it down. Thank you for your understanding.



[Downtime] January 26th, 2022

Luxendra

Greetings Adventurers,

We will be taking downtime on 2022-01-26T19:30:00Z (in your local timezone) to address a few issues that came up as a result of the January Monthly Release.

This downtime will take approximately 2 hours (~120 minutes).

Please see the changes below:

  • We fixed an issue which caused player’s storage sheds being filled with items that are the same but were not stacking properly. This bug also caused those items not be used in crafting, causing crafts to fail and consume the top resource being used. This has been corrected and storage and crafting should be behaving normally.
  • The Ring of The Forgers Signet was improperly removed from the game and players inventories. It is now earnable in game, but will not automatically return to inventories. We apologize for this inconvenience and will deliver a make good to return this item outside of a patch to players who had equipped it at any point.
  • Fixed a bug that caused loot from Elite Chests in Mutated Lazarus Instrumentality Expeditions to not respect a players expertise. Now, Elite Chests will drop loot based on the player’s expertise values in that Mutated Expedition. We apologize for this inconvenience and will deliver a make good to return mutator orbs outside of this patch to players who used them before this change was made.
  • We addressed a server crash which impacts Expeditions and Outpost Rush.

Thank you for your patience and understanding!



[Tartarus] We cant run dungeons since 3h

Delakron

Hello!

We have successfully performed a restart of the instance server connection for Themiscyra, Ys, and Cibola worlds, as well. Expeditions and other instanced content should be accessible once again.

Once more, thank you for your patience!



[Tartarus] We cant run dungeons since 3h

Luxendra

Expeditions and OPR will be temporarily unavailable at 2022-01-26T03:00:00Z for a restart on Themiscyra. Thank you for your patience!



Lazarus Broken - Themiscyra

Luxendra

Expeditions and OPR will be temporarily unavailable at 2022-01-26T03:00:00Z for a restart on Themiscyra. Thank you for your patience!



[Tartarus] We cant run dungeons since 3h

Delakron

Hello!

We have performed a restart of the instance server connection for Tartarus. Please let us know if you continue to experience problems accessing expeditions.

We are continuing our investigations with the remainder of the worlds listed above.

Thank you for your patience!



Still a slow glitch in OPR

Luxendra

Perfect, thank you for letting me know!



[Tartarus] We cant run dungeons since 3h

Luxendra

We aren’t. The team is aware that chests are not providing the expected gear but please keep this thread on-topic.



[Tartarus] We cant run dungeons since 3h

Luxendra

From my understanding, we are taking this one at a time to ensure that it resolves the issue. Please be patient while the team works through this first one.



[Tartarus] We cant run dungeons since 3h

Luxendra

Thank you for the report! We are currently working on resolving this for Tartarus. Expeditions and OPR will be temporarily unavailable at 2022-01-26T02:00:00Z for a restart.



Still a slow glitch in OPR

Luxendra

And just to confirm you experienced this after the January Monthly patch was released?



New update, New bugs

Luxendra

[Notice] Storage and Crafting Issues We’ve acknowledged this here :slight_smile:



Cant craft from storage anymore, need items in inventory

Luxendra

Invasion/War Rosters are broken. Duplicated names and unable to fill

Luxendra

Okay perfect, thanks so much for that info!



Invasion/War Rosters are broken. Duplicated names and unable to fill

Luxendra

Thank you for the screenshots! Can you tell me which server this is in as well as the fort/settlement/town the war is happening on?



Still a slow glitch in OPR

Luxendra

Thank you for the video! I’ve forwarded this to the team for further investigation.



Lazarus Broken - Themiscyra

Luxendra

I’ve escalated it!



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