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New World Dev Tracker

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[Hinweis] Außenpostensturm vorübergehend deaktiviert

Tosch

Hallo zusammen,

sorry, dass es etwas länger gedauert hat, um euch ein Update zu geben.

Wir haben gestern Abend bzw. letzte Nacht den Außenpostensturm wieder für einige Stunden verfügbar gemacht. Leider kam es dabei wieder zu einigen Problemen, die Spieler daran hinderten, ein gutes Spielerlebnis im Außenpostensturm zu haben. Deswegen haben wir uns entschlossen, den Modus erneut zu deaktivieren. Der Außenpostensturm wird zurückkehren, sobald die Probleme für die betroffenen Spieler behoben sind.

Wir entschuldigen uns für die Unannehmlichkeiten und danken euch für eure Geduld und euer Verständnis.



Azoth is starting to make me want to kick rocks

NW_Mugsy

Hey everyone, this thread was a really good read, lots of great feedback. I appreciate the thoughtful comments and input.
I feel like once you get past the shouts for mounts and really dig into the travel logistics and gameplay experience as it is currently, this discussion is really insightful.
Really appreciated!



Communitcation Improvement

NW_Mugsy

100% spot on.

We have a Known Issues Thread and I do not like it.

I don’t think it is helpful enough, it is not kept current enough, and it doesn’t show status progress.

I am on a crusade to get a good tracker in place. And to get more communication in the bugs section that reports coming in are being captured or are already known issues.



Communitcation Improvement

NW_Mugsy

I don’t have any updates or the ability to help you troubleshoot, sorry. CS is your best path.



Communitcation Improvement

NW_Mugsy

I appreciate the words of support.

We do have a lot of issues we’re working on and there are countless specific things to provide updates on. I completely agree we need to elevate our communications and give deeper updates on the top issues the community wants to know about. I am sincerely working on it.



Communitcation Improvement

NW_Mugsy

I hear your request. We will work to improve our communications.



Communitcation Improvement

NW_Mugsy

Game development is a very fluid environment at times. Sometimes you are making great strides and a last minute issue prevents progress. Generally, when you share information it is seen as a irreversible promise. We will share updates when it is appropriate.



Communitcation Improvement

NW_Mugsy

When character transfers started we caught a persistence issue that wasn’t captured when QAing the feature so that must be addressed before continuing with transfers.
That is a very specific answer to a very specific problem, I am not sure I understand why you feel it is generic?



Communitcation Improvement

NW_Mugsy

We have different teams working on different problems.
You can read about the Character Transfer situation here: [Notice] Character Persistence Issue after Server Transfer Update



AGS Should be Ashamed - Outpush Rush and War Lag

NW_Mugsy

We are aware of these issues and the team is working to get them addressed. unfortunately, the fix we deployed for Outpost Rush today didn’t properly solve all the issues and we are continuing that work.
I understand this is frustrating, please in the future do your best not to be insulting toward the team when communicating your concerns or feedback.



Communitcation Improvement

NW_Mugsy

We are experiencing issues with Outpost Rush and working to get them resolved. Any issue that exists has a group of people working to get it addressed. We want to successfully resolve an issue with our first deployment but we have encountered issues that require us to work on it further to get it right. I understand that is frustrating to see.



Communitcation Improvement

NW_Mugsy

Hey folks, I appreciate the feedback and the ask for more transparency. We take this feedback to heart and historically it has been something we’ve been very good at.
Our goal is to improve our communication at scale. This means finding ways to reach more people rather than only comments in threads that get lost very quickly.
Since launch our team has been working extremely hard to tackle as many critical issues that emerge as possible. You can see that we’re working around the clock on patches and hotfixes, server resets, down times and maintenance across all the various servers and regions, etc.
This isn’t to say your feedback isn’t correct, I agree we need to improve communication, but it is to explain that because the kitchen is so busy the dining hall is feeling unattended. I hear that and we’re working to get meaningful communication in place.
We want to dig into more dev blogs, more articles touching on hot topics, and more ways for you to talk with the Devs and get answers to the things most important to you.
I do appreciate that everyone is passionate about New World, extremely supportive, and want to help shape the game as we move forward.



With Near Universal Approval, It’s Time for PVP Servers

NW_Mugsy

Hey folks, the request for dedicated PvP servers are not unusual, however when providing requests or feedback please only represent yourself. It is completely acceptable to say what you want and why but to speak on behalf of some unqualified number of other people is a fast way to get your feedback, which is important, disregarded.

PvP Servers require some development resources to start and over time, the folks playing there, will want a divergent development roadmap. For the time being, the team is focusing all of our resources on a single version of the game with universal designs, systems, UI, etc. If this changes we will definitely make an announcement.



Stuck in loadscreen after leaving Outpost Rush via Game Menu Button

FinF

If you are still blocked, please indicate your server / region / user name (in game).



Did server transfers get disabled

Luxendra

Just in case :slight_smile:



[Notice!] October 22nd - Temporarily Disabling Outpost Rush

Luxendra

Hi everyone,

We wanted to provide the gameplay of Outpost Rush for the weekend, and while thousands of you have enjoyed it, since re-enabling Outpost Rush, we have uncovered more issues that are preventing some players from having an enjoyable experience in Outpost Rush. At this time, we have decided to disable Outpost Rush again to work on the issues that are currently being experienced.

Outpost Rush will return as soon as these issues are addressed for the few players affected.

We apologize for the inconvenience and appreciate your patience and understanding.



Cannot join ouput rush

Luxendra

We just posted this update. I’m sorry for the inconvenience, I’m sure you were looking forward to playing :frowning:



[Notice!] Temporarily Disabling Outpost Rush

Luxendra

Hi everyone,

We wanted to provide the gameplay of Outpost Rush for the weekend, and while thousands of you have enjoyed it, since re-enabling Outpost Rush, we have uncovered more issues that are preventing some players from having an enjoyable experience in Outpost Rush. At this time, we have decided to disable Outpost Rush again to work on the issues that are currently being experienced.

Outpost Rush will return as soon as these issues are addressed for the few players affected.

We apologize for the inconvenience and appreciate your patience and understanding.



[Downtime] Certain Worlds in Each Region

Luxendra

Greetings Adventurers,

We are making some adjustments to our backend systems which will require some restarts in certain worlds. Please find the worlds that will be restarted below.

We expect these restarts to take approximately 10 minutes.


Central Europe - 10/22 at 10PM PT / 10/23 at 7:00 AM CEST

  • Inferni
  • Barri
  • Learad

South America - 10/23 at 2:30AM PT / 6:30 AM BRT

  • Tamag
  • Aratta

US-East - 10/23 at 3:30AM PT / 6:30AM ET

  • Valgrind
  • Sitara
  • Ys
  • Heliopolis

Australia - 10/23 at 5AM PT/ 10:00 PM AEST

  • Yomi


Fishing UI not showing when cast lands on hotspot

Luxendra

Hey! Thanks for reporting this. Looks like we received multiple reports about this and it’s on our Known Issues list! The team’s working on a fix for this.