New World Dev Tracker

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[Hinweis] Außenpostensturm vorübergehend deaktiviert

Tosch

Update:
Das Team arbeitet weiter an dem Problem mit dem Außenpostensturm = Spieler konnten beim Betreten oder Verlassen des Spielmodus stecken bleiben (weshalb wir den Modus vorübergehend deaktivieren mussten). Wir können derzeit noch nicht abschätzen, wann der Spielmodus wieder verfügbar ist, aber wir werden euch auf dem Laufenden halten, sobald es Neuigkeiten gibt.

Vielen Dank für eure Geduld, euer Feedback und Fehlerberichte, um New World zu einem besseren Spiel zu machen.



[Notice!] Temporarily Disabling Outpost Rush

Tosch

Update:
The team continues to work on the issue with Outpost Rush = a player could become stuck infinitely when entering or exiting the game mode (which is why we had to disable it). We currently don’t have an ETA when the game mode will be back, but we will keep you updated once we have news.

Thank you for your patience and reports to help making New World a better game.



Gold sellers starting up

NW_Mugsy

Agreed, please report any streamers who are promoting gold selling sites.



Outpost Rush hello...? anyone there?

Tosch

Update:
The team continues to work on the issue with Outpost Rush = a player could become stuck infinitely when entering or exiting the game mode (which is why we had to disable it). We currently don’t have an ETA when the game mode will be back, but we will keep you updated once we have news.

Thank you for your patience and reports to help making New World a better game.



Système de détection des AFK

LolaColaFola

Salutation Aventuriers ! Nous avons déployé un changement hier soir dans le système de détection des AFK pour corriger les signalements de joueurs expulsés du monde par erreur, comme par exemple quand vous êtes en train d’étudier le Comptoir à Haute-Chute pour trouver la parfaite paire de bottes.

Merci, et à bientôt sur Aeternum !



AFK kicked for fishing normally

Tosch

We made some changes a few hours ago to address this: [Notice] AFK System changes



[Hinweis] Änderungen beim AFK-Erkennungssystem

Tosch

Grüße Abenteurer!

Wir haben letzte Nacht eine Änderung an unserem AFK-Erkennungssystem eingeführt, um Berichten von Spielern entgegenzuwirken, die irrtümlicherweise aus der Welt geworfen wurden, beispielsweise während man den Handelsposten nach dem perfekten Paar Schuhe durchsucht.

Vielen Dank für eure Meldungen diesbezüglich und eure kontinuierliche Unterstützung, New World zu verbessern. Wir sehen uns in Aeternum.



[Notice] AFK System changes

TrevzorFTW

Greetings Adventurers!

We are rolling out a change to our AFK detection system to address reports of players erroneously kicked from the world, like while you are browsing the Trading Post in Everfall for the perfect set of boots. There is no downtime related to this release, and it is not intrusive to your gameplay. As the change rolls out to all regions, we will be watching for any potential issues that may arise, and are prepared to revert changes if needed.

We are targeting all worlds to have this change deployed by 2021-10-15T05:15:00Z

Once again, there will be no downtime related to this release.

Thank you for your patience and understanding.



[AP SE/SEA REGION] Please split SEA and Oceanic region servers

NW_Mugsy

Absolutely, the request for SEA servers is definitely a known request and we continue to report this ask to the right teams.



End game is entirely broken and will kill the game for hardcores and casuals alike

NW_Mugsy

I agree with you that this whole thread actually contains a lot of articulate and constructive feedback.
I apologize if it feels like we’re silent on these issues, mostly because we are focused on the headlines items impacting the most people, like character transfers.
But I will capture all the items surfaced in this thread and we’ll work to get some updates on them for you folks. Thanks again for taking the time to share these points, it is very appreciated.



Gold sellers starting up

NW_Mugsy

We will continue to track and combat gold sellers.



[Megathread] Server Transfer Questions Megathread

NW_Mugsy

Typically we set up road signs on all platforms to point at critical information.
So when we have news we’ll publish on either the website (if we can localize in all languages in time) or the forums and use social to point at the post.
We’ll also return to this thread and point folks to any updates.



Get Rid of the Moderation

NW_Mugsy

Hello,
We will not be removing moderation or changing our Code of Conduct.
We will continue to work with our Moderation team to make sure the right decisions are made and review any cases where an error is made.
I will read this entire thread and pull from it any constructive, actionable feedback that will help us improve. We are also working on improving our communication around the details of any suspension or ban.
Thanks for your feedback.



[AP SE/SEA REGION] Please split SEA and Oceanic region servers

NW_Mugsy

We do not have any news to share at this time about standing up new server locations anywhere in the globe. If this changes we will announce that.



[MAJOR In-Game Bug] Stuck in death

FinF

I entered a ticket so you get unblocked.



Main Story Line forces you to form a group

Critias

Thanks for calling these quests out, @naamtar. We’ll look at the quests - and possibly the encounters as well - to see if they need to be re-tuned.



[MAJOR In-Game Bug] Stuck in death

FinF

Still stuck? I will open a ticket right now.



Petrified Wood and Whisper wood way too rare

HelpfulWalrus

Hi again everyone!

I have an update!

So far, we’ve identified an issue that can cause some of the rarer versions of what we call “core” resources (wood/metal/hide/fibers/stone) like Petrified Wood to be significantly more rare than we would like. The issue doesn’t just affect Petrified Wood so we’re digging in a little more to see what we find.

These types of adjustments require some extra design and QA attention, so right now we don’t have an ETA on this specific change that I can share. However, we are working on the issue and you can expect some tuning in the future once we’ve thoroughly tested its impact.

See you in Aeternum!
-HW



Les comptes de "gold farmers" et l'utilisation de bots

LolaColaFola

Nous avons bien reçu vos signalements sur les comptes de “gold farmers” et l’utilisation de bots dans le jeu. Nous les prenons au sérieux. Pour assurer une expérience équitable, nous avons pris des mesures pour supprimer des milliers de comptes qui ont été jugés frauduleux. Si vous pensez que votre compte a été retiré par erreur, veuillez nous contacter en utilisant le lien suivant (Contester un bannissement - Assistance | Amazon Games) pour corriger le problème.

En rappel, si vous envisagez de vous procurer une copie de New World, nous vous recommandons fortement de l’acheter depuis l’un de nos deux revendeurs officiels : Amazon ou Steam. Cela vous garantira que votre clé est authentique et fonctionnera correctement. Prenez garde aux autres sites qui vendent des clés de New World.

Merci pour vos rapports et pour votre support. A bientôt sur Aeternum !



Outpost Rush hello...? anyone there?

Tosch

Unfortunately I dont have any updates at the moment, but I will check with the team for some news.